Returns & Exchanges

At Roxie Cosmetics, your satisfaction is our priority. If you are not completely happy with your beauty purchase, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare Your Package

  Ensure all products are in their original, unopened packaging and securely wrap them to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.